Q: What is the maximum seating capacity of The Oak Room?
A: Seating in the Oak Room is set at 160. For an additional fee of $200 the setup can be increased to 200.
Q: Can I see the Oak Room prior to booking?
A: The Oak Room is available to view during normal hours of operation. Viewing is available when the room is not occupied. It is best to set up a specific time for viewing. We recommend calling 7 days or less to make sure the space is available.
Q: Is there a kitchen in The Oak Room?
A: Yes, there is a full service-warming kitchen with ice maker, freezer, refrigerator, warming ovens, stove, microwave and coffee pots. No cooking may take place in kitchen.
Q: What is the cost for The Oak Room?
A: There are different packages for different days of the week. There is a rental fee and security deposit required for each package. Please visit our website for the most up to date pricing information at www.bartlettparks.org
Q: What is included in the rental fee?
A: Depending on the package you choose options may vary. Chairs and tables are included in your rental. If you rent the entire Oak Room use of the kitchen, use of the stage, and use of the coat room is also included.
Q: Do you provide servers and/or utensils?
A: No. You will need to serve food without assistance from our staff and bring your own utensils, cups, plates, napkins, etc. An Event Supervisor will be on site to make sure that the rental is running smoothly, following facility usage stipulations, and securing all doors.
Q: Can I get into the room early to set-up?
A: There is a 15-minute grace period before your rental time. ANY additional time for ANY REASON must be scheduled and paid for.
Q: What do I need to clean after my rental?
A: The facility needs to be left in the same condition as when you arrived unless you have purchased Post-Event Cleanup Service.
Q: Can I store supplies over night or early the day of?
A: You cannot unless you have time booked and paid for in the Oak Room
Q: Can I bring in my own food or caterer?
A: Yes, either is fine.
Q: Can I bring in alcoholic beverages?
A: No, but the Oak Room does have a liquor license and offers Bar and Beverage Packages served by our certified bartenders. Please use the Oak Room Bar Prices on www.bartlettparks.org for the most current package and pricing information.
Q: Does The Oak Room have a stereo system I can use?
A: Yes, you may rent our Bluetooth sound system for $60. The sound levels can be adjusted.
Q: Does The Oak Room have a microphone?
A: Yes, we have two wireless mics available that can be rented for $40 each.
Q: Does The Oak Room have highchairs?
A: No.
Q: Can I bring in decorations?
A: Yes. Decorations such as, balloons, flowers, votive candles are fine. Please keep in mind you may not attach decorations to any surface in the facility. The use of confetti, glitter, rice or other such items may not be used anywhere inside or outside the facility.
Q: How do I reserve and pay for The Oak Room?
A: Fill out The Oak Room Facility Request Form and turn it into the Registration Counter at the Bartlett Community Center or submit the form electronically. Once the form is received, if your date is available, it will be booked, and a Rental Agreement will be e-mailed out to you. You have seven business days to review it, sign it and return with the security deposit. The rental fee is due 30 days prior to the rental. If your date is not available, you will be contacted by phone as soon as possible.
Q: If I select an add-on and do not use it the day of my rental can I get a refund?
A: Add-ons are non-refundable.
